Frequently Asked Questions
How Do I know that the jewellery I have bought is genuine?
NAZZ JEWELLERS is a brand with over 6 generations of trust and legacy , all of Our jewellery is hallmarked by the Bureau of Indian Standards ( BIS). A NAZZ JEWELLERS Certificate of authenticity accompanies every purchase.
What if the product gets Misplaced / Lost in transit?
All shipments insured, hence please be rest assured that it’s our responsibility to ensure that you receive the ordered product. If the products are misplaced or not delivered to you, we initiate a refund to you, and you will get the refund within 2 weeks of initiating the same.
Do you ship to my location/pin code in India or International?
Almost all serviceable pin codes in India are covered.
We ship to all major international location. If your location is not covered at checkout process, please share your location and order details to us at customer.service nazz@jeweller.com, we will do our best to service you.
We ship to all major international location. If your location is not covered at checkout process, please share your location and order details to us at customer.service nazz@jeweller.com, we will do our best to service you.